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AI SOLUTION

Chatbot AI

Smart virtual assistant 24/7, automatically handles customer requests with high accuracy. Machine learning system continuously improves service quality.

Fast Response

Response time under 100ms

High Security

End-to-end encryption, GDPR compliant

Multilingual

Support for 20+ different languages

High Accuracy

95% accuracy in responses

Playground Demo

Experience the chatbot live — see how AI responds to your questions in real time

Chat DemoPowered by AntcoAI

Demo Environment

This chatbot uses sample data. In production, the AI will be trained with your actual data.

Capabilities

Instant Replies

Response under 100ms

Context Understanding

Remembers and links conversations

Multiple Data Sources

Website, DB, Files, API

Continuous Learning

Improves over time

RAG Pipeline Architecture

End-to-end processing flow from data collection to generating accurate, citation-backed answers

Step 1

Data Collection & Processing

Crawl websites, parse documents (PDF, DOCX), connect to databases. Smart semantic chunking.

Web ScrapingDocument ParserSemantic ChunkingData Cleaning
Step 2

Embedding & Vector Store

Convert text into vector embeddings, stored in vector databases for fast retrieval.

Text EmbeddingVector DatabaseIndex OptimizationMetadata Filtering
Step 3

RAG Retrieval

When users ask, the system searches for the top-K most relevant documents via semantic search + reranking.

Semantic SearchHybrid SearchRerankingContext Window
Step 4

LLM Generation

Combines context from retrieval with prompt engineering for LLM to generate accurate, cited answers.

Prompt EngineeringCitation GenerationHallucination GuardStreaming Response
Step 5

Monitoring & Feedback

Collects feedback, evaluates quality, automatically improves through RLHF and continuous fine-tuning.

Quality ScoringUser FeedbackAuto Fine-tuningAnalytics Dashboard
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Processing Time
End-to-end latency
0%
Accuracy
Retrieval accuracy
0 req/s
Throughput
Concurrent requests
0%
Uptime
SLA guarantee

Benchmark & Model Evaluation

Compare performance of LLM and Embedding models on Vietnamese data — helping you choose the most suitable model

LLM Models Comparison

Evaluated on a test set of 5,000 multi-domain Vietnamese questions

ModelProviderAccuracyVietnameseLatencyContextCost/1K tok
AntcoLLM-V1Recommended
AntcoAI
95.6%
96.1%
0.8s128K$0.002
GPT-4o
OpenAI
94.2%
91.5%
1.2s128K$0.005
GPT-4o-mini
OpenAI
89.1%
86.3%
0.4s128K$0.00015
Claude 3.5 Sonnet
Anthropic
93.8%
90.2%
1.0s200K$0.003
Gemini 1.5 Pro
Google
91.5%
88.7%
0.9s1M$0.00125
Llama 3.1 70B
Meta (Self-host)
88.3%
82.1%
0.6s128K$0.0008
Qwen 2.5 72B
Alibaba (Self-host)
89.7%
87.4%
0.7s128K$0.0009
* Benchmark conducted January 2025 on AntcoAI Vietnamese QA Benchmark dataset. Results may vary by model version.

Recommended LLM

AntcoLLM-V1 achieves the highest accuracy and Vietnamese score, optimized for Vietnamese enterprises. GPT-4o-mini is an alternative for low-latency use cases.

Recommended Embedding

AntcoEmbed-V1 excels in Vietnamese retrieval (95.8%) with only 20ms latency. text-embedding-3-large is a good alternative.

Pipeline Optimization

AntcoAI automatically selects the optimal model for each scenario. Supports model routing to balance quality and cost based on actual needs.

API Integration

Simple RESTful API, comprehensive documentation — integrate chatbot into your system in just minutes

API Documentation

API Endpoints

Q&A API

Send questions and receive AI-powered answers

POST/api/v1/chatbot/query
cURL Request
curl -X POST https://api.antcoai.vn/v1/chatbot/query \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "message": "Sản phẩm của bạn có những tính năng gì?",
    "session_id": "user_123",
    "context": {}
  }'

Integration Notes

  • Replace YOUR_API_KEY with your actual API key
  • All requests require authentication via Bearer token
  • Rate limit: 1,000 requests/minute (can be increased per plan)
  • Timeout: 30 seconds, supports automatic retry

Multi-Platform Integration

A single chatbot core, connecting all data sources and distributing to every communication channel

Distribution Channels

Zalo
Messenger
WhatsApp
Telegram
Viber
LINE
Website
Instagram
Email
Chatbot AICore Engine

Enterprise Data

Website
Database
Files
API
CRM
Helpdesk

Diverse Data Integration

Our AI Chatbot can connect and learn from various data sources, providing accurate and up-to-date answers

Website & Landing Pages

Automatically crawl and collect data from your website. The chatbot will understand and respond based on web page content.

Auto-crawl URLs
Sitemap integration
Real-time updates

Databases

Connect directly to databases (MySQL, PostgreSQL, MongoDB) to query and provide real-time information.

SQL/NoSQL support
Secure connections
Query optimization

Documents & Files

Upload and process PDF, Word, Excel, TXT files. The system automatically extracts and analyzes content.

PDF/DOCX/XLSX support
OCR processing
Bulk upload

API & Webhooks

Integrate with third-party APIs for dynamic data. Supports REST API and GraphQL.

REST & GraphQL
Webhook triggers
Custom integrations

Enterprise Pricing

Choose the plan that fits your business scale and needs

Usage-Based

Pay per request volume

Features

Charged per actual requests
Unlimited features
Auto-scale based on demand
Detailed usage reports
Complete API documentation
24/7 support

Pricing

0 - 10,000 requests/monthFree ($0)
10,001 - 100,000 requests$0.02/request
100,001 - 500,000 requests$0.016/request
500,000+ requestsContact for quote

Dedicated Instance

Dedicated server for enterprises

Features

Separate, independent server
Unlimited requests
Custom domain & branding
Priority support
SLA 99.9% uptime
Dedicated account manager

Pricing

Small Instance$600/month
Medium Instance$1,200/month
Large Instance$2,000/month
Enterprise InstanceContact for quote

Frequently Asked Questions

Answers to common questions about AI Chatbot

Ready to Deploy AI Chatbot?

Start your digital transformation with our smart AI Chatbot solution. Contact us now for a free consultation and demo.